- Reviewer:
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250 Likes
- 28 Mar 2018
CloudPhone VoiP comes with a powerful, unified communications service perfect for small businesses. For a flat monthly rate, businesses get a local phone number with extensions as well as virtual receptionist. Paying extra will also come with collaboration features like conference calling, call recording, business hours, and professional greetings.
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Overall8.2/10
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Ease of Use8.7/10
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Value for Money8.8/10
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Features7.8/10
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Help and support9.4/10
Voxox CloudPhone provides unified communications for small businesses. For a flat monthly rate, customers get a powerful mobile app to manage and receive calls. More enhanced features such as conferencing will require customers to upgrade to the more expensive plans.
CloudPhone Overview
Founded as Telcentris in 2006, the Voxox CloudPhone VoIP team started off by creating a unified communications app. Today, the company focuses on providing B2B communications technology focusing on startups and small businesses. The well-reputed service has earned over 20 major awards and mentions in hundreds of industry publications.
Voxox CloudPhone is best for entrepreneurs, startups, and small businesses that require up to 10 phone lines. Their powerful, yet user-friendly interface allows users to make and receive calls from anywhere. CloudPhone VoIP unifies communications into one service. For a flat monthly rate, businesses get enhanced features like conferencing or receiving faxes and voicemail messages in the form of emails.
With Voxox CloudPhone VoIP, users get a range of features for a flat monthly rate. All plans come with a powerful mobile app that allows users to manage communications from anywhere using their smartphone. On top of that, CloudPhone VoIP plans come with enhanced call features such as voicemail transcription, conferencing, virtual receptionist, and more.
Powerful Smartphone App
Businesses switching to a new communications system may worry about losing time during unboarding or training users. The Voxox CloudPhone mobile app works on both Android and iOS devices. The mobile app helps to easily integrate your new system onto pre-existing hardware and allows users to make outbound calls. It also comes with features like conferencing and call recording. Best of all, customers can use the smartphone app no matter which plan they sign up for. The easy-to-use interface will make it easy for new and existing users to take advantage of all of these features.
Good Value for Money
Voxox CloudPhone charges users a flat monthly rate. With that, businesses get a host of features at a great value. Their plans include enhanced communication features such as:
Business SMS
Call Routing
Call Recording
Virtual receptionists
Conference calling
Inbound fax
International call forwarding
Local phone number
Management portal
Menu actions
Mobile app
Voicemail transcription
Toll free numbers
Professional greetings
Reach me anyway
**Keep in mind that available features vary according to plan. In order to access all features, you may need to upgrade to a more expensive plan.
All-In-One Management
The Voxox CloudPhone dashboard allows users to easily manage communications from one place. The intuitive, well-designed interface helps keep contacts organized, even for new users. From here, users can manage calls, voicemails, recorded calls, and faxes from any device, whether calling from a mobile phone, tablet, or desktop computer.
CloudPhone Plans and Pricing
Businesses have three options when signing up for Voxox CloudPhone VoIP. Plans start at $24.99, which comes with the bare bone features like 1 virtual receptionist, call transfer, WiFi calling, fax, and mobile app. The upgraded plans allow businesses to handle and coordinate a larger number of calls.
Basic: $24.99/month
Best for small businesses or freelancers who only require one line, but still want enhanced features to manage communications.
Even as the cheapest option available through CloudPhone, the Basic Plan still comes with enhanced features such as a virtual receptionist, voicemail transcription, WiFi calling, call transfer, mobile app, and faxing. Although this plan only comes with 1 number, it includes two extensions.
Professional Plan: $34.99/month
Best for growing businesses who require more than one number and more features like conference calling. Users can upgrade to the Professional plan for just $34.99 per month.
Upgrading to the Professional Plan will give customers three numbers plus six extensions. Communication features allow for remote collaboration through conference calling. Businesses also benefit from two virtual receptionists and business hours in addition to the features that come with the Basic Plan.
Small Business: $64.99/month (50% off Price ONLY for Top5BusinessVoip who use this link )
Best for established small businesses who need to coordinate a larger number of staff and incoming/outgoing phone calls. The Small Business Plan comes with 10 numbers and unlimited extensions.
Enterprises that handle a larger amount of phone calls and need more phone numbers can purchase CloudPhone’s Small Business Plan. Customers benefit from 10 numbers, unlimited extensions, and unlimited virtual receptionists. This plan comes with the features available in the less expensive plans, but also includes features like call recording and professionally recorded greetings. Growing businesses who anticipate the need for more phone lines and extensions may not want to sign up as CloudPhone has limited scalability beyond this plan.
CloudPhone Ease of Use and Setup
Even though Voxox comes equipped with enhanced features, new users will have no problem getting started. Their system doesn’t require any specific hardware. The mobile app easily integrates on pre-existing iOS and Android devices. The intuitive interface offers a simple, yet powerful dashboard for effectively managing business communications.
CloudPhone Customer Support
Phone – 844‑222‑3358
Online contact form
Email support@voxox.com
Searchable FAQ
CloudPhone Bottom Line
CloudPhone VoiP comes with a powerful, unified communications service perfect for small businesses. For a flat monthly rate, businesses get a local phone number with extensions as well as virtual receptionist. Paying extra will also come with collaboration features like conference calling, call recording, business hours, and professional greetings.
